Terms & Conditions — aa88 Platform Rules

Access to and use of the aa88 Platform is strictly restricted to individuals who meet all of the following eligibility criteria. By using the Platform, you represent and warrant that you satisfy each of these conditions at the time of registration and on every subsequent occasion that you access your account.

Age Requirement

You must be at least 18 years of age to register an account on aa88, make any deposit, place any wager, or claim any bonus or promotion. This is an absolute and non-negotiable requirement. aa88 operates a strict 18+ policy and employs Know Your Customer (KYC) age verification procedures for all new accounts. Any account found to belong to a person under the age of 18 will be immediately suspended, all winnings forfeited, and any deposited funds returned to the originating payment method subject to verification.

aa88 takes its obligations in relation to underage gambling seriously. If you are aware of any person under the age of 18 who has registered or is attempting to register an account on this Platform, please contact our support team at [email protected] immediately.

Geographic Eligibility

The aa88 Platform is designed and operated specifically for players located in Bangladesh. By registering, you confirm that you are physically located in Bangladesh at the time of registration and during your use of the Platform. It is your sole responsibility to ensure that your use of the Platform complies with all applicable laws in your jurisdiction. aa88 makes no representation that the Platform is lawful or appropriate for use in any jurisdiction other than Bangladesh.

Single Account Policy

Each individual player is permitted to hold one and only one aa88 account. The registration of multiple accounts by the same person — whether using the same or different personal details, payment methods, or device — is strictly prohibited. aa88 employs advanced device fingerprinting, IP analysis, and payment method cross-referencing to detect duplicate accounts. Any duplicate accounts identified will be suspended immediately and all associated balances and bonus funds forfeited.

To access the full range of aa88's products and services, you must register a personal account. Registration requires you to provide accurate, current, and complete information including your full legal name, date of birth, residential address in Bangladesh, a valid email address, and a mobile number linked to your bKash, Nagad, or Rocket account. You are obligated to keep this information up to date at all times by contacting [email protected] if any of your details change.

Account Security

You are solely responsible for maintaining the confidentiality of your aa88 username and password. You must not share your login credentials with any other person. aa88 will never ask you for your password via email, live chat, or any other communication channel. Any activity conducted via your account — whether authorised by you or not — is your responsibility until you formally notify aa88 of any unauthorised access. Upon becoming aware of any suspected breach of your account security, you must contact [email protected] immediately.

aa88 strongly recommends enabling two-factor authentication (2FA) on your account. This provides an additional layer of security by requiring a verification code sent to your registered mobile number each time you log in from an unrecognised device. 2FA can be enabled directly from your account settings panel at no cost.

KYC and Identity Verification

aa88 is required to verify the identity of all account holders as part of its Know Your Customer (KYC) obligations. You may be asked to provide one or more of the following documents at any stage of your relationship with aa88:

• A copy of your National Identity Card (NID) issued by the Bangladesh Election Commission
• A valid Bangladesh passport (photo page and personal details page)
• A Bangladesh driving licence
• A recent utility bill or bank statement confirming your current residential address (issued within the last 90 days)
• A screenshot or statement confirming ownership of the bKash, Nagad, or Rocket account used for deposits and withdrawals

Failure to provide requested KYC documentation within the timeframe specified by aa88 support may result in the suspension of your account and the withholding of pending withdrawals until verification is complete. aa88 processes all KYC documents securely in accordance with its Privacy Policy.

Account Name Accuracy

The name registered on your aa88 account must exactly match the name registered on the bKash, Nagad, or Rocket account you use for transactions, as well as the name on your identity document. Discrepancies in account names may trigger an enhanced verification request and may delay withdrawals until the discrepancy is resolved to aa88's satisfaction.

Verification Level	Required For
Basic	Registration & first deposit
Standard KYC	First withdrawal request
Enhanced KYC	Large withdrawals or name discrepancies
Source of Funds	High-volume account activity

Accepted Payment Methods

aa88 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). Your aa88 account balance is displayed in BDT at all times; no currency conversion is applied to deposits or withdrawals made in BDT.

Deposit Terms

The minimum single deposit amount is ৳500. There is no maximum deposit limit specified by default, though aa88 reserves the right to apply enhanced verification requirements to high-volume deposit activity. Deposits made via bKash, Nagad, and Rocket are typically credited to your aa88 account within seconds of the transaction being confirmed by the relevant mobile financial service. aa88 charges zero platform fees on standard MFS deposits. Any fees levied by the payment provider directly are outside aa88's control and are the responsibility of the account holder.

Players may only deposit funds using payment accounts registered in their own name. Deposits made from third-party accounts — accounts registered in another person's name — are strictly prohibited. Any winnings derived from third-party deposits may be forfeited and the relevant account suspended pending investigation.

Withdrawal Terms

Withdrawals are processed to the same payment method used for the originating deposit wherever possible, in accordance with anti-money laundering (AML) best practices. The minimum withdrawal amount is ৳500. Standard withdrawal requests are processed within 1 to 4 hours during normal operating hours. aa88 reserves the right to extend this timeframe during periods of high volume, platform maintenance, or when additional verification is required.

aa88 may, at its sole discretion, request additional documentation before processing any withdrawal. This includes but is not limited to: proof of identity, proof of payment method ownership, or source of funds documentation. Failure to provide requested documentation within 72 hours of the request being made may result in the withdrawal request being cancelled and returned to your aa88 balance.

Anti-Money Laundering Policy

aa88 operates in compliance with applicable anti-money laundering and counter-terrorism financing standards. All transactions on the Platform are monitored. aa88 reserves the right to delay, block, or reverse any transaction that it suspects — in its sole discretion — may be connected to money laundering, fraud, or any other illicit activity. Any player whose account is flagged under aa88's AML procedures will be required to complete enhanced verification before any funds are released.

Payment Method	Min. Deposit	Processing
bKash	৳500	Instant
Nagad	৳500	Instant
Rocket	৳500	Instant
Upay	৳500	Instant
Visa / Mastercard	৳500	1–24 hrs

aa88 offers a variety of bonuses and promotional offers to both new and existing players. These include welcome bonuses for newly registered accounts, weekly reload bonuses, cashback offers, free bet promotions, and seasonal events tied to major cultural and sporting occasions in Bangladesh including BPL, T20 World Cup, Eid, Pohela Boishakh, Victory Day, and Independence Day.

Eligibility for Bonuses

Bonuses are available only to players who have completed the standard KYC verification process and hold a single, legitimate aa88 account in good standing. Each bonus offer specifies its own eligibility criteria, which may include minimum deposit amounts, game restrictions, and time limits. Players who hold multiple accounts are not eligible for any bonus and any bonus funds awarded to such accounts will be forfeited.

Wagering Requirements

All bonuses awarded by aa88 are subject to wagering requirements unless explicitly stated otherwise in the specific promotion terms. The wagering requirement specifies the total value of real-money bets that must be placed before any bonus-derived balance can be withdrawn. For example, a bonus with a 20x wagering requirement means that the value of the bonus (or the deposit plus bonus amount, as specified in the individual offer) must be wagered twenty times before a withdrawal of bonus-derived winnings can be processed.

Not all games on the aa88 Platform contribute equally to wagering requirements. Slots typically contribute 100% of each bet placed. Live casino and table games such as Baccarat, Roulette, and Blackjack may contribute at a reduced rate of between 5% and 20% per bet. Crash games and sports betting markets may have specific contribution rates as set out in individual bonus terms. The specific contribution rate for each game category is listed in the terms of each individual promotion.

Bonus Abuse

aa88 reserves the right to void any bonus, cancel any associated winnings, and suspend any account where it identifies or reasonably suspects behaviour constituting bonus abuse. Bonus abuse includes but is not limited to: registering multiple accounts to claim the same bonus, using automated software or bots to place bets, placing bets in patterns that demonstrate low-risk cycling of bonus funds rather than genuine gameplay, and exploiting technical errors in the Platform to obtain bonus credit to which the player is not entitled.

By using the aa88 Platform, you agree to conduct yourself in accordance with these Terms and all applicable laws. aa88 maintains the right to monitor Platform activity and take enforcement action — up to and including permanent account closure and forfeiture of funds — against any player found to be in breach of the obligations set out in this section.

You Agree To:

• Provide accurate, honest, and complete information at all stages of registration and verification.
• Keep your account credentials strictly confidential and not share them with any third party.
• Use the Platform for your own personal entertainment only and not for any commercial or professional gambling purpose.
• Immediately notify aa88 support of any suspected unauthorised access to your account.
• Comply with all deposit and withdrawal procedures, including providing documentation when requested.
• Accept the outcomes of all games played on the Platform as final, subject to any formal dispute procedure set out by aa88.
• Comply with any responsible gaming measures requested or applied by aa88 to your account.

You Agree Not To:

• Register more than one account on the Platform under any circumstances.
• Use any automated software, bot, script, AI tool, or other mechanical means to interact with the Platform or place bets.
• Attempt to exploit any software bug, error, or technical malfunction for financial gain. Any winnings derived from such exploitation are void and will be forfeited.
• Use the Platform for any form of money laundering, fraud, or other financial crime.
• Attempt to reverse-engineer, disassemble, or otherwise tamper with any part of the aa88 Platform or its underlying software.
• Collude with other players, share betting strategies in a manner designed to gain an unfair advantage, or participate in any form of match-fixing or event manipulation.
• Use any VPN, proxy, or other technology to disguise your geographic location or to circumvent any access restriction applied by aa88.
• Engage in any conduct that is abusive, threatening, harassing, or offensive toward aa88 staff or other players.
• Make deposits using payment accounts registered in another person's name.

Closure by the Player

You may request the closure of your aa88 account at any time by contacting our support team at [email protected]. Before your account is closed, any real-money balance remaining in your account will be returned to your registered payment method, subject to completion of the standard KYC verification process and any applicable withdrawal processing timeframes. Bonus balances that have not met wagering requirements will be forfeited at the time of account closure.

If you are requesting account closure due to concerns about problem gambling, we strongly encourage you to consider activating our self-exclusion tools instead of, or in addition to, requesting full account closure. Self-exclusion provides a structured cooling-off period with safeguards that may be more appropriate than a standard closure. Please visit our Responsible Gaming page for full details.

Suspension or Closure by aa88

aa88 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Provision of false, inaccurate, or misleading information at any point.
• Failure to complete KYC verification within the required timeframe.
• Suspected money laundering, fraud, or other financial crime.
• Registration of multiple accounts by the same individual.
• Identification of the account holder as being under 18 years of age.
• Initiation of a chargeback or payment dispute without prior contact with aa88 support.
• Use of automated software or bots in connection with the Platform.
• Any activity that aa88 determines, in good faith, to constitute abuse of its systems, services, or promotional offers.

Where an account is suspended pending investigation, aa88 will make reasonable efforts to complete any investigation and communicate its outcome within a reasonable timeframe. During a suspension, access to the account and any associated funds will be restricted until the investigation is concluded.

Dormant Accounts

An account is considered dormant if no login, deposit, withdrawal, or wagering activity has been recorded for a continuous period of 12 months. aa88 reserves the right to apply a monthly dormancy administration fee to dormant accounts. The amount of this fee will not exceed the remaining balance. Affected account holders will be notified by email before any dormancy fee is applied. To reactivate a dormant account, simply log in and contact [email protected].

aa88 is committed to fostering a safe and responsible gaming environment for all players across Bangladesh. We recognise that while the vast majority of our players engage with our Platform recreationally and within their personal means, a minority of individuals may develop problematic gambling habits. We take this seriously and have implemented a range of tools and policies to support all of our players.

Responsible Gaming Tools

All aa88 account holders have access to the following responsible gaming tools directly from their account settings panel. These tools are free to use and take effect immediately upon activation:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you can deposit into your aa88 account. Increases to existing deposit limits require a mandatory 7-day cooling-off period before taking effect. Decreases are applied immediately.
• Session Time Limits: Set a maximum continuous session duration. Once your session limit is reached, you will be automatically logged out and cannot log back in until the defined interval has elapsed.
• Reality Checks: Enable periodic on-screen notifications during gameplay that display the duration of your current session and your net win/loss position. Available in intervals of 15, 30, or 60 minutes.
• Self-Exclusion: Voluntarily exclude yourself from the Platform for a defined period of 1 month, 3 months, 6 months, or 12 months, or request a permanent self-exclusion. During a self-exclusion period, your account will be suspended and you will be unable to log in, deposit, or wager. Self-exclusion periods cannot be shortened once activated. Permanent self-exclusion is irreversible.
• Cool-Off Period: Take a short break from the Platform for 24 hours, 48 hours, or 7 days without triggering a full self-exclusion. Cool-off periods are applied immediately and cannot be cancelled once activated.

Seeking Help

If you believe that your gambling is becoming a problem — or if a friend or family member has expressed concern about your gambling activity — we encourage you to reach out for support. aa88's 24/7 English-speaking support team is available at [email protected] and can guide you through the self-exclusion process or connect you with professional resources.

Problem gambling is a recognised health condition. It is not a character flaw or a sign of weakness. Help is available and recovery is possible. aa88 is a platform for entertainment; it should never be used as a source of income or as a means of escaping financial difficulty.